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Support

Get help with AskMe AI — your free AI assistant

Getting Started

AskMe is designed to be as simple as possible. No account, no login, no setup — just start chatting:

  1. Open ask-me-ai.app in your browser, or download the app on your phone
  2. Type your question in the input field at the bottom
  3. Press Enter or tap the send button
  4. Get instant AI-powered answers
Web Any modern browser
Android Google Play Store
iOS Apple App Store

Common Questions

How do I attach a file or image?

Tap the + button next to the input field. On mobile, you can choose from Camera, Gallery, or Files. On web, a file picker will open. You can also paste images directly from your clipboard using Ctrl+V (or Cmd+V on Mac).

Supported file types include images (JPG, PNG, WebP, GIF), documents (PDF, DOCX, PPTX, XLSX), code files, audio (MP3, WAV), and more.

How do I create a chart?

Simply ask AskMe to create a chart with your data. For example:

AskMe supports 25+ chart types including bar, line, pie, scatter, heatmap, radar, treemap, Sankey, 3D charts, and geographic maps.

How do I generate an image?

Just describe what you want to see. For example: "Generate an image of a sunset over mountains" or "Create a logo for a coffee shop called Bean There". AskMe will generate a high-quality image in a few seconds.

How do I talk to AskMe by voice?

Tap the waveform button next to the message box to start a live voice conversation and allow microphone access when asked. Speak naturally — AskMe answers and reads the reply aloud. Tap the stop button to end it. To dictate a single message instead, hold the microphone button.

How do I create a PowerPoint, PDF or Excel file?

Ask for the file you need, for example "Create a 5-slide PowerPoint about the solar system" or "Make an Excel monthly budget". AskMe shows a file card when it is ready — tap it to download.

How do I access my conversation history?

Tap the menu icon (☰) in the top-left corner to open the sidebar. Your previous conversations are listed by date. Tap any conversation to continue it.

Can I use AskMe in my language?

Yes! Just type in your language and AskMe will respond in the same language. AskMe supports English, Spanish, French, German, Arabic, Chinese, Japanese, Korean, Portuguese, Russian, Hindi, and many more.

Is AskMe really free?

Yes, completely free. No subscription, no trial period, no credit card, no hidden fees. All features — including AI chat, image generation, chart creation, document analysis, and web search — are 100% free.

Does AskMe have a subscription? How do I cancel it?

AskMe has no subscription and no in-app purchases, so there is nothing to cancel. If you are being charged for an app with a similar name, it is a different app: cancel it in Google Play under Payments & subscriptions → Subscriptions, or on iPhone in Settings → your name → Subscriptions.

Troubleshooting

AskMe is not responding

Try these steps:

  1. Check your internet connection
  2. Refresh the page (web) or restart the app (mobile)
  3. Clear browser cache if using the web version
  4. If the issue persists, try again in a few minutes — the service may be experiencing high traffic

My conversation history is missing

Conversations are stored locally on your device. They may be lost if you:

Conversations older than 30 days may also have limited functionality as the server-side context expires.

File upload isn't working

Make sure your file is a supported type and isn't too large. Supported formats include: JPG, PNG, WebP, GIF, PDF, DOCX, PPTX, XLSX, TXT, CSV, JSON, code files (Python, JavaScript, etc.), MP3, and WAV.

About AskMe AI

AskMe is a free AI assistant that believes everyone should have access to powerful AI tools. We're built on cutting-edge AI technology and hosted on Microsoft Azure to ensure fast, reliable responses worldwide.

AskMe is available at www.ask-me-ai.app and on mobile app stores.